MARKET INTELLIGENCE STUDY
Off the Record
Future Challenges &
Next-Generation Analytics Needs
Healthcare organizations have made substantial progress in reporting what happened. The harder challenge is understanding why it happened, anticipating what may come next, and determining what action to take.
Off the Record presents findings from a structured market sensing effort involving experienced professionals from health plans, self-insured employers, and benefits brokers and consultants.
WHAT WE HEARD
The challenge
has shifted from
reporting to
decision-making.
The research points to a market that has largely addressed foundational reporting needs and is now confronting a more difficult set of challenges.
These include disconnected data environments, limited trust in analytic outputs, unresolved risk-model governance, and an unsustainable reliance on manual workarounds.
The survey results provide directional context. The in-depth interviews reveal the more complicated story behind the numbers.
THE COMPLETE STUDY
Inside the full report
The full report connects the directional survey results with the interviews behind them—showing where perspectives converge, how priorities differ by market segment, and what the findings mean for organizations planning their next analytics investment.
Current analytics capabilities
Capability gaps and unmet needs
Qualitative interview findings
Future priorities
Analytics pain points
Data trust and fragmentation
Strategic implications
Next-generation requirements
Industry research context
Vendor awareness and usage
Pricing perceptions
Emerging three-year challenges
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The executive summary may be shared freely. The complete report provides a deeper view of the findings, interviews, market perspectives, and implications.